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FAQ - Frequently Asked Questions - diving equipment scuba gear
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I do not know what equipment to choose?
Please browse our catalogue offering a full product range of scuba diving regulators, buoys, dive computers, masks, fins, snorkels, wetsuits and diving accessories. You can choose different brands, models, sizes and colours.
If you are a beginner and not sure what equipment will satisfy your needs and requirements, you can ask our diving consultants for an advice. They will help you find the most suitable equipment for you and your budget.
How can I order?
Shopping online is easy. You can select your diving equipment configuration by categories or manufacturers. After you have put the desired product in the shopping cart you can either continue shopping and browsing the site for other products or proceed to check out to complete your order. Once in the check out menu you will see the entire value of your order and you can make further changes in your selected items before placing your order.
How should I pay my order?
We accept online payments by debit and credit cards. You may find more information on the page “Payment”.
When will I receive my order?
After we proceed with your order you will receive a confirmation by email. Deliveries take between 5-14 working days depending on destination.
What is the warranty on the equipment?
All of our equipment comes with 1 year warranty and all the dive computers have 2 years warranty. The coverage pursuant is provided on condition that defects in the product do not result directly or indirectly from neglect of maintenance as described in the user instructions. The warranty is not applied to accessories such as: fins, o-rings and straps.
Each product can be returned within 7 days from the delivery date, provided that the product is unused, undamaged and in its original packaging. Please note that the delivery costs are at customer expense.
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